2024 Quality Symposium Agenda

(This schedule is subject to change.)

Friday, June 7
Theme: Advancing Health Care Quality Through Effective Coordination, Collaboration and Communication

7-8 a.m. Registration and Continental Breakfast

8-8:10 a.m. Welcome and Opening Remarks

  • Mia Phifer, MSJ, Senior Vice President, Quality and Compliance, National PACE Association

8:10-9 a.m. Building a Culture of Quality

  • Dawn Poeller, Director of Quality, Compliance & System Administration,        Care Resources
  • Tracey McKnight, RN, BSN, MM, CEO, Care Resources

9-9:50 a.m. Don’t Dance Alone: Building Quality Partnerships

  • Crissy Flake, DHA, CPHQ, CPPS, PMP, National Director of Quality and Compliance Programs, myPlace Health

9:50-10 a.m. Networking Break

10-10:50 a.m. Unleashing the Power of Deep Dives During Quality Improvement Committee Meetings

  • Mollie Sternberg, Director, Quality Improvement, WelbeHealth Pasadena

10:50-11:40 a.m. Utilizing “Smart” Chart Audits to Support QI

  • Jyotika Goel, MPH, CPHQ, Quality Improvement Director, WelbeHealth Long Beach
  • Sabrina Villalba, MD, Medical Director, WelbeHealth Long Beach

11:40 a.m.-1:10 p.m. Networking Luncheon*

1:10-1:55 p.m. The Intersection of Medical and Quality Leadership to Drive PACE Quality Improvement*

  • Crissy Flake, DHA, CPHQ, CPPS, PMP, National Director of Quality and Compliance Programs, myPlace Health
  • Robert Schreiber, MD, AGSF, VP and National Medical Director, Care Model Strategy, myPlace Health

2-3 p.m. Utilizing a Work Systems Design to Improve Patient Safety: An Introduction to the Systems Engineering Initiative for Patient Safety (SEIPS) Model

  • Maria “Marichi” Rosario C. Capino, MD, MSN, MPH, CPPS, Quality Director, Hopkins ElderPlus

3-3:25 p.m. Networking Break

3:25-4:15 p.m. Leadership, Data and Comprehensive IDT Care Planning: The Heart of Appropriate Inpatient Utilization – Our QI Path to Decrease Inpatient Utilization

  • Rebecca Schreiner, MD, Medical Director, Senior Care Partners PACE
  • Qiana Harrison, CEO, Senior Care Partners PACE

4:15-4:45 p.m. Preparing for a Successful CMS PACE Audit Compliance and QI Interview

  • Michelle Malkoski, RN, Director, Quality & Risk, Summit Eldercare

4:45-5:15 p.m. Open Discussion with Quality Leaders: Challenges and Concerns

  • Mia Phifer, MSJ, Senior Vice-President, Quality and Compliance, National PACE Association (Moderator)
  • Mollie Sternberg, Quality Improvement Director, WelbeHealth Pasadena
  • Michelle Malkoski, RN, Director, Quality & Risk, Summit Eldercare
  • Crissy Flake, DHA, CPHQ, CPPS, PMP, National Director of Quality and Compliance Programs, myPlace Health
  • Jyotika Goel, MPH, CPHQ, Quality Improvement Director, WelbeHealth Long Beach

5:15 p.m. Adjournment

6-8 p.m. Welcome Reception*

* Joint programming with Medical Director Essentials Course attendees.